Escalation Matrix for SMC
| Details of | Contact Person | Address | Contact Number | Email ID |
|---|---|---|---|---|
| Chief Compliance Officer | Mr. Vikas Sethi | 11/6B Shanti Chamber Pusa Road New Delhi 110005 | 011-30111000 Extn. 340 Working Hours:- 10:00 to 07:00 PM | vikassethi@smcindiaonline.com |
| Head of Customer Care | Ms. Monika Kumar | 11/6B Shanti Chamber Pusa Road New Delhi 110005 | Extn. 666 Working Hours:- 10:00 to 07:00 PM | monika@smcindiaonline.com |
| Customer Care | Mr. Rohit Chhabra | 11/6B Shanti Chamber Pusa Road New Delhi 110005 | 1800-11-0909 Working Hours:- 10:00 to 07:00 PM | igc@smcindiaonline.com |
| Compliance Officer- Depository participant (19100 & IN303655) | Dev Roy Chowdhary | 8B Netaji Subhash Marg Daryaganj New Delhi 110002 | 011-30111333 Extn. 7631 Working Hours:- 10:00 to 07:00 PM | dp@smcindiaonline.com |
| Compliance Officer-Depository participant (27000) | Divya Pramod | A-401-402,LOTUS CORPORATE PARK GRAHAM FIRTH STEEL COMPOUND, (W) EXPRESS HIGHWAY, GOREGAON MUMBA-400063(Maharashtra ) | 022-67341600(Ext-1626) Working Hours:- 10:00 to 07:00 PM | dp.mumbai@smcindiaonline.com |
| Compliance Officer-Depository participant (27000) | Sanket Bera | 18, RABINDRA SARANI, PODDAR COURT, GATE NO.4, 5TH FLOOR , KOLKATA,WEST BENGAL-700001 (West Bengal) | 033-66127000(Ext.7036) Working Hours:- 10:00 to 07:00 PM | dp.kolkata@smcindiaonline.com |
| CEO | Mr. Ajay Garg | 11/6B Shanti Chamber Pusa Road New Delhi 110005 | 011-40753333 Working Hours:- 10:00 to 07:00 PM | ceo@smcindiaonline.com |